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 Feedback from our Pet Sitting clients...

"Thank you, Hayley,  for looking after our picky cats for us. They are always happy when we come home and it's good to know we have someone we trust to care for them, particularly our older lady. Great, too, to know that you never mind us texting you when we are away  I would recommend your excellent service to anyone who needs caring, reliable and friendly pet care. Thanks again"

Lesley, owner of Chocky, Lila, Higgs & Conker


"We have used Simply the Pets on several occasions to look after our two house cats. Haley is professional and friendly in her approach to her business and when booking. Megan makes sure that she visits prior to any holidays so she is aware of any changes since her last visit.  She actively listens and makes sure she notes any instructions.   We find that nothing is too much trouble for her and she is always willing to give a text update whilst we are away.  She always calls to give us feedback on our return from holiday. It’s great to know that cats can remain in their own home getting excellent care whilst we are away"

Melanie & Peter, owners of Alfie & Millie


"Hayley and her 'Simply the Pets' team have been looking after our 2 cats for the past 4 years and have done an excellent job. They take care to try and accommodate the cats' individual needs and also do the extra things that are required, such as putting out the bins and watering the plants. I can wholeheartedly recommend them"

Marion, Mack & Mabel


"Hayley has been looking after our two cats for a few years now. She is very professional and booking and payments are so easy and straight forward. She is always responds promptly to any queries or changes that we need to make. Our two cats are quite shy but we always find them happy and relaxed when we return. Recently our male cat had been having a problem for a few weeks with projectile vomiting and Hayley was brilliant with him. She gave him his tablet daily and also cleaned up when he was ill again. She also text to say that he had been taking his medication. Upon another occasion our male broke the cat flap, as he has a habit of charging through it at full speed!  This results in both cats being locked outside. We had warned Hayley about this problem and when she saw that he had done it again, she text our daughter who was able to come over and repair it. We can recommend Simply the Pets as we know that our cats are in safe hands"

Margaret, owner of Miah and Kasper


"I have been using Hayley's services for a number of years now to care for my cat Dusty when we go on holiday. I have found Hayley and her team to be very reliable, trustworthy and they have always taken good care of Dusty, keeping in contact to reassure me that he is in a safe pair of hands.  As a result, we return to a happy stress-free cat and I would highly recommend them"

Lisa, owner of Dusty


"I have been using "simply the pets" for about 10 years now, a friend recommended them to me. It's hard to say exactly which but if the service makes me feel most relaxed - I email Hayley, she says yes and tells me how much, I drop my keys off and pay by bank transfer - it's all wonderfully simple and speedy, I think once or twice it has all been arranged within 24 hours which is truly an excellent service. The other part of the service is how happy and relaxed my cats are after being in their care and the little extras like how clean and tidy the place is and the wonderful bin putting out and bringing in service. All in all I couldn't recommend Hayley and her team highly enough"

Fiona, owner of Iddy (and formerly Alice and Abbie)


"I have found Simply the Pets to be a very reliable and responsive service that has helped me out numerous times when I have gone on holidays or long weekends. It is so useful to have a safe pair of hands to feed my cat when I go away so I don't have to unsettle her taking her away from her home. "

Sarah, owner of Molly


"Hayley has been regularly looking after our cat for the last year and her team have been nothing but reliable. She is always able to accommodate our requests and I feel I can go away without any concerns. Peanut is well looked after and we often return to a note letting us know how things were when we were away. I would highly recommend her services!"

Christina, owner of Peanut


"Hayley and her team at Simply the Pets provide a very friendly and reliable service. I know my pets are in good hands when they are being visited, which always provides me with peace of mind when away. My two cats would much rather be looked after in their own home and surroundings than be put into a cattery. Thanks Hayley"

Amanda, owner of Smokey & Holly


"Simply the Pets did a great job looking after Freddie and Dylan last weekend, thanks. It was great seeing a couple of photos of them, obviously not missing us too much! :-)"

Liz, owner of Freddie & Dylan


"My thanks for looking after my chickens, they are all looking very happy, and also thank you for the lovely note and photo of Tiggy. I look forward to using the services of Simply the Pets in future."

Jane, owner of Megatron, Laida, Morticia and Harley


"I have used simply the pets on several occasions now and they are fantastic. Easy to book. Always super professional and trust worthy. Flexible and friendly! Highly recommend"

Katie, owner of Tygra


"My partner and I heard about Hayley and her team at Simply the Pets through the Warlingham FB page where they were highly recommended for being empathetic pet sitters but also much more than that. Looking at their website we got a pretty good idea of the facilities and services on offer and also the team .


Hayley came to our house to meet our two, 12 year old , very timid and spoilt sibling cats who really don’t want to meet anyone other than us. I was surprised to find that Jules was curious and allowed Hayley to stroke her. Quite a first! I got the instant impression that not only is Hayley an animal lover but it would appear that our two cats , Jules and Jessie sensed that somehow.


I had no hesitation in giving our keys over to Hayley and her team to take care of them . When we returned home they were not at all stressed or timid but lovable almost the moment we walked through the door.


I would certainly use Hayley again for all our long holidays or long weekends and hopefully the cats will get to know her better and accept her as a surrogate mum.


Hayley is also happy to conduct other monotonous but vital duties like feed other garden visitors eg our hedgehog and to water the plants, close curtains etc.


We would certainly recommend her to anyone"

Tina, owner of Jessie & Jules



"Just wanted to let you know that we are back home and Celeste and Ninja seem very happy. Thank you very much for looking after them while we were away. It was good to know they were in safe hands. Thanks, too, for the note on the envelope with our keys – we found them straight away and it was nice to have an update as we walked through the door."

Karen, owner of Celeste and Ninja


"Thank you for your care of the bunnies! Made our stay away far easier as I wasn't stressing about them!"

Victoria, owner of Fanta and Harley


"Just a little email to thank you for looking after Peanut over the weekend- I'm sure he loved having someone new to rub his belly! We will be in touch when we go away in the future."

Christina, owner of Peanut


"Our cat Ted is quite a difficult boy. But Hayley and Sarah not only managed to get him to the vets while we were away but also administered all his meds and got him better, something even we'd struggle to! Our other cats also love them. It's very nice to come back home after being away and find our furry children all sparkly clean, well fed and happy!"

Anh and Laurence, owners of Ted, Poppy and Food Thief


"Very happy with the service provided by Hayley and Sarah. Sarah did an amazing job looking after my bunny Cocoa and it was lovely knowing she was in such good hands. It was all the little things Sarah did that meant a lot so thank you very much. Happily recommend simply the pets to anyone looking for someone to look after their pets."

Michelle, owner of Cocoa



"My Mavis (cat) was very well looked after by Sarah and it was also comforting to know our flat was being checked daily! Regularly updates and lots of extras offered e.g. Making home look occupied, taking out bins etc. Already re-booking for our next holiday. Hayley and her team offer very personalised service especially by visiting beforehand and finding out everything they need to know about your pet."

Gemma, owner of Mavis


"Just wanted to thank Sarah for doing a great job - all cats relaxed and happy on our return."

Amelia, Bob, Millie, Nelson and Paws



"Simply the pets are totally efficient, reliable and friendly. We are completely confident about leaving our cats in their care. Also they give good value for money."

Marion, owner of Mack & Mabel


"We would recommend Simply the Pets to anyone we know. Admittedly there was initially some hesitation about giving a stranger the keys to our home, but from start to end StP were professional and took on board our pets needs, we were even able to check in via SMS with our pet sitter to make sure all was well! We will definitely use StP in the future."

Rachel, owner of Lois


"The cats were all happy and well on my return home so Justine clearly did a great job, I’m really grateful for your help in looking after them while I was away. Thanks all round from me and the cats :)"

Olivia, owner of Mouse, Brosie & Bee


"Visted 2 catteries and knew that my cat would be miserable away from home, caged up with lots of other strange animals. Found Simply the Pets online and they came round to meet us and our pet. They are trustworthy and caring and offer reasonable rates and insurance. Have used Simply the Pets several times now and have never had any problems. Will be using them in the future and highly recommend the service they provide."

Linda, owner of Ginger


"We have used Simply The Pets twice now and are very pleased with the service. The initial meeting was friendly and thorough, and Justine was extremely professional and helpful. The fact that they also offer to do things like empty litter boxes and take out the rubbish is really useful and means that the house looks occupied when you are away, which is obviously great for security. Our cat hates being put in a cattery so we will certainly be using Simply The Pets again in the future."

Ceiren, owner of Lebowski


"I switched to Simply the Pets when my previous bunny minder got annoyed that I wanted a text update when she came round to feed him, just for peace of mind. Simply the Pets totally understand that pet owners can worry when they are away from their beloveds animals and were only too happy to send through updates. They are friendly, reliable and I knew my bunny was in safe hands with them. I would recommend them without hesitation."

Maxine, owner of Ronnie


"Wonderful, caring service as always, thank you! Simply the pets again looked after our Matthis while we were away. He was well cared for, the house looked spotless and they even kindly put the rubbish out for me. Great Service, thank you!"

Meike, owner of Matthis


"Simply the pets are great! Very flexible with arrangements to drop off / pick up keys, reliable and great value for money! Way cheaper than a cattery! Can't recommend the team and the service they provide highly enough, would recommend to any pet owner! We've recommended simple the pets to so many people!"

Katie, owner of Tygra


"Was a god send to find this service, Hayley and Justine visited us to go through what we needed and we returned from holiday to find 2 contented and well looked after cats. We will definitely use their service again"



"Just wanted to say thanks to Justine for looking after Tom so well over the last week, very pleased with how everything was when we got back - and for the lovely note she left us."

Lee, owner of Tom


"Just wanted to say thanks to you and Mike for looking after the cat, he seems happy and well. Anyway very good, thank you"

Mike, owner of Raudonicus


"Just wanted to drop you a note to say thanks for looking after Derek and Clive and we will definitely use your service again!"

Judith, owner of Derek & Clive


"I always use Simply the Pets when I leave for vacation, knowing that Justine will take care of my cats while I am abroad. Each times she comes to bring back the keys my pets are doing demonstrations with "we miss you" banners"

Nicolas, owner of Dolly, Dora and Praline


"Hayley and her team are very professional and caring sitters, very accomodating when it comes to key collection and sitting dates - even on short notice or during busy holidays. I always feel confident leaving my two cats Minki & Karim to their care and with Minki suffering from a medical condition, I have no doubt that she is well monitored while I am away. Karim certainly loves his cuddles when they drop by and Hayley gets her fill of kisses from Minki, so happy faces all around."

Ruth owner of Minki & Karim


"Hayley and her team have provided excellent services dealing with two dogs with very different personalities. They carry out their work professionally and cheerfully. I can recommend Simply the Pets as a reliable service."

Liz, owner of Teddy & Bella


"With ref to your service we were really pleased with the care of our cats and our house and the way everything was left in perfect order"

Marion, owner of Mack & Mabel


"Hayley has been looking after our cats and chickens for the past 3 years whenever we are away. Hayley is very reliable, has always managed to fit us in at short notice (or when we have forgotten) and has managed to deal with any issues in a calm and composed way. I'd have no hesitation is recommending Hayley to anyone who needs a pet care service"

Andrew and Ailie, owners of Phoebe, Lola & Chooks